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Privacy policy

Introduction

SILVER CHEMISTRY (hereinafter alluded to as or by “Silver chemistry”, “company”, “we”, “us” or “our”) regard your security and are focused on safeguarding it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites https://www.silverchemistry.com, or https://www.silverchemistry.com (our “Websites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Site.

In email, message, telephone and other electronic messages among you and our Sites or our representatives.

When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. Through other means, as described below in more detail.

It does not apply to information collected by:

Any third party (counting our members and auxiliaries), including through any application or content (counting publicizing) that might connection to or be open from or through the Site.

If it’s not too much trouble, read this arrangement cautiously to comprehend our strategies and works on with respect to your data and how we will treat it. In the event that you disagree with our strategies and practices, your decision isn’t to utilize our Sites. By getting to or utilizing these Sites, you consent to this protection strategy. This strategy might change occasionally. You continued with utilization of this Site after we make changes is considered to be acknowledgment of those changes, so kindly check the policy occasionally for refreshes.

 

List of customer’s personal data we collect are:

Contact data, including your name, address, telephone number, mailing and email addresses. Buy and related exchange data, including charging and delivering addresses, things bought, things modified, or hand crafted (counting estimations), request status, and related contact data.

 

We do not collect or store any kind of credit card information.

  • Item inclination data, including your favoured  item measures, brands you let us know you love and other product interests. Contact inclination data, including your favoured  technique for getting promoting correspondences (email or mail).
  • Profile and account record data, including contact data, buy data, item, and correspondence inclinations, account certifications, data about List of things to get things, things in your web based shopping basket or those put something aside for future buy, library data, item survey data, address book sections, and other data about your profile or record.
  • Data you share during correspondences and associations with us, which might incorporate the substance of email messages, talk meetings, instant messages, and calls.
  • Demographic data, which might incorporate age or birthdate, orientation, Postal division, and other data about you.
  • Voice accounts related with calls made to our client care group and data about your call and that you share when you call us on the telephone.
  • Gadget and Web perusing data, including data about your browsing activity, IP address, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. We may also collect information about when and how you access and use our Websites such as the date and time of your visit or use, the websites visited before and after visiting our Websites, how you navigate and what you search for on the Websites or the pages visited on the Websites, items you view, and the items you purchase.
  • Inferences about or derived from any of the information above that may relate to your preferences or other matters.



DATA PROTECTION POLICY

How we utilize individual data?

We utilize individual data, including data that we consolidate from your cooperation with our Sites, your gadget, or third parties, to lead our business and to furnish you with the most ideal items, administrations, and encounters. We realize your own data is critical to you, so we need to be straightforward about how we utilize that data. Here the manners in which we utilize your personal data:

 

Purposes or reasons we collect the personal data. 

  • To give you admittance to the Site, including to support your account(s), and maintain the security of both.
  • To provide you items and service, including to fulfil  your orders, process your payments, and provide you items and services that we figure you will like. To answer or advise you, including when you put in a request, to get extra data from you.
  • To customize your experiences with us, including to recall your inclinations and preferences, alter the items and administrations we share with you, track and order your action and interests on the Sites, including distinguishing and connecting the various gadgets you use, and to improve your experience on the Site.
  • For marketing and promoting, including to send you showcasing and publicizing correspondences customized to your inclinations and more general in nature.
  • For analytics, including to understand how you utilize our Site, how you shop with us, the strategies, and gadgets you use to get to our Site, and to make upgrades to our Site.
  • For business purposes, including to work and work on our business and business activities, for research, to keep up with our projects, records, and accounts; to understand your fulfilment  with our items and services including the Site; to identify and forestall misrepresentation or abuse of our administrations; and for some other business reason allowed by regulation.
  • For legal and safety purposes, including to guard or safeguard us, you, our clients, or outsiders, from hurt or in legal procedures; keep up with the security of our clients, representatives, and property; answer court orders, claims, summons, and government demands; address lawful and regulatory consistence; and advise you of item recalls or security issues.



Duration of time we store the personal data.

We usually store your personal data for your better experience on the site. If you wish to quit permitting specific cookies, you might do as such by changing your program settings so cookies from our Sites can’t be set. Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.

Contact channel for customers to send a request to delete, disclose, update the personal data you store, or inquire about the privacy policy. 

  • support@silverchemistry.com would be the best contact channel for customers for any request, query or problem.
  • You may likewise demand to quit showcasing or promoting messages by reaching us at support@silverchemistry.com
  • In the event that you are a California buyer, you might practice your California security freedoms to demand access, erasure or exposure (as detailed above within this section) by sending us an email at support@silverchemistry.com.
  • In the event that you would like an approved specialist to present a solicitation for your sake, kindly send us an email at support@silverchemistry.com for guidelines and extra data we want to respond to a request when submitted by an authorized agent.
  • On the off chance that you become mindful of any possibly fraudulent action on a site, or in an email or instant message you get, please forward the data to support@silverchemistry.com so we can follow up.

Entities we share the personal data with, now and in the future.

We may share personal information we collect from you with third parties, including service providers, business partners, individuals and other third parties, for various reasons. We may share personal information with:

Here sharing the list of the people we may share your information with and what sort of information we are going to share.

Read it carefully for better understanding

The silver chemistry company including our affiliates, parents, and subsidiariesAll categories of information referred to in the “What personal information we collect” section.

Marketing and advertising companies and service providersContact information, purchase, and related transaction information, contact preference information, demographic information, location or geolocation information, device and Internet browsing information and inferences

Service providers delivering products and services directly to youContact information and purchase and related transaction information

Service providers helping us better understand our interactions and transactions with youContact information, purchase, and related transaction information, contact preference information, demographic information, location or geolocation information, device and Internet browsing information and inferences

Service providers addressing online and offline fraud and securityContact information, purchase and related transaction information, demographic information, location or geolocation information and device and Internet browsing information

Service providers helping us maintain customer accounts and provide customer serviceContact information, purchase, and related transaction information, contact preference information, demographic information, and location or geolocation information

Service providers that verify service qualityContact information, purchase and related transaction information, information you share during communications and interactions with us, and device and Internet browsing information

Service providers that support our business as allowed by lawAll categories of information referred to in the “What personal information we collect” section.

Social media platforms and networks such as Facebook, Twitter, Pinterest, and Instagram, when you choose to use certain features or tools available on our Websites that enable you to connect to a social media account or to share inspiration, finds, purchases and other content on social mediaContact information, demographic information, location or geolocation information and device information.

Parties to business transactions including those involved in strategic business transactions like mergers, acquisitions, joint ventures, asset sales, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of strategic business transactions where personal information may be shared, sold, or transferred, and subsequently used by a third partyAll categories of information referred to in the “What personal information we collect” section.

Other third parties not otherwise described above, including service providers who assist us in preventing harm or fraud to us, you, our customers or other third parties; law enforcement, government entities, courts, or other third parties as required or allowed by applicable law, such as for the legal and safety purposes described under the “How We Use Information” section. We also may share personal information with third parties upon your request or with your approval, though we may not be able to accommodate all requests.All categories of information referred to in the “What personal information we collect” section depending on the circumstance and party.

We may likewise share aggregated or amassed data to our associates, specialists, specialist organizations, colleagues or other outsiders for their advertising or examination utilizes or for some other legitimate reason. This kind of data can’t be utilized to actually recognize you.

Our Site is for people who are something like 13 years of age

Silver Chemistry doesn’t intentionally ask for or gather individual data from anybody more younger than 13 years of age without earlier assent from a parent or lawful watchman. If it’s not too much trouble, contact support@silverchemistry.com assuming you accept your kid under age 13 has submitted individual data to silver chemistry without earlier parental or lawful watchman assent so we can do whatever it takes to erase the data.

California occupants under 16 years old might have extra privileges with respect to the assortment and offer of their own data. If it’s not too much trouble, see the segment for California occupants below for more data.

 

How we gather individual data

We gather individual data in different ways, both straightforwardly and in a roundabout way. For instance, when you send us postal mail, email our client care group, finish up a structure on our Sites, submit a request through the Sites, we gather your data straightforwardly. We may likewise gather your own data in a roundabout way through robotized implies, for instance, when you cooperate with our Sites we might utilize innovations to gather data about how you utilize the Sites. We may likewise get data about you from outsiders including from our offshoots and auxiliaries, online entertainment stages or from our publicizing accomplices.

 

We gather individual data when you give it

  • We might gather individual data straightforwardly from you or your gadget as follows:
  • At the point when you register for a silver chemistry account, it is important for you to give individual data that incorporates your name and email address. You might decide to furnish us with extra private data, including charging, mailing, and transportation addresses, telephone number. Assuming that you make buys through the Sites you may likewise make a username and secret word, data that on resulting visits assists us with affirming your personality and makes it more straightforward for you to make buys on our Sites.
  • At the point when you shop with us, either through the Sites, we store your perusing history, what you looked for, including when you utilize our style personalization devices, what you have put something aside for some other time, and when you get some information about things that go marked down or return stock and what you purchased (in the event that you make a buy).
  • At the point when you connect with silver chemistry, contact our client care group, partake in a challenge or sweepstakes, answer a review, participate in a limited time movement, register to go to an occasion or arrangement, or apply for work.
  • At the point when you join to get messages, including advertising correspondences.

 

We gather individual data from third-party sources

  • To more readily grasp your preferences, work our business, and furnish you with items and services we accept you will adore, we might accept your own data from the accompanying third parties:
  • Silver chemistry co., ltd. also, the silver chemistry group of brands and organizations you have communicated with.
  • Online informal communities assuming you follow silver chemistry or any of our brands via web-based entertainment destinations, for instance, Facebook, Instagram, Twitter, LinkedIn, TikTok or Pinterest. We might gather individual data when you speak with us inside the virtual entertainment destinations or use functionalities, modules, gadgets, or apparatuses from online entertainment stages or organizations regarding our Sites (e.g., to sign into a record, or to share motivation, finds, buys, and other substance with your companions and devotees via web-based entertainment) or when you click “Offer This” or “Like” buttons. We think it is critical to bring up that assuming you make a post on a virtual entertainment site, for example, on Facebook, Instagram, or Pinterest, or recognize us in your virtual entertainment channel by labelling  us utilizing a hashtag (#) or “at” (@), your own data might be openly accessible and is dependent upon the protection strategies of those online entertainment locales. We suggest you audit the security approaches of any outsider destinations you visit to grasp the information assortment and practices of those third parties.
  • Third-party specialist co-ops that help our business, incorporating organizations that assistance with our showcasing endeavors, examination suppliers, promoting organizations and cooperatives, outsiders that share data with us about the various gadgets you utilize on the web, and other outsiders that we team up or work with.

 

We gather individual data utilizing mechanized innovations

  • Individual data is likewise gathered through computerized innovations and imparted to us when you visit our Sites, open an email, or snap on one of our promotions.
  • We consequently make site and versatile application log documents, which are made when you access our Sites. Also, robotized information assortment advancements -, for example, treats, guides, labels, programming improvement packs (SDK), and scripts – are utilized by us to break down patterns, direct the Sites and track clients’ developments around the Site. We, and our outsider specialist co-ops, likewise utilize these advances to accumulate segment data about our client base as people and in the aggregate.
  • A “cookie” is a small text document that is put away on a individual’s  PC and downloaded to the PC or cell phone when they visit a site. Cookie then send data back to the starting site on each resulting visit, or to another site that Recognize that same cookie. We utilize the accompanying kinds of cookie:
  • Essential Cookies are required to make our Sites functions appropriately and can’t be switched off in our systems. Assuming you block these cookies, parts of our Sites may not work properly.
  • Performance and functional cookies permit us to count visits and source of traffic on our Sites so we can measure and further develop performance and functionality. They assist us with realizing which pages of our Sites are most and least well known, which highlights are utilized most, and how guests move around the Sites.
  • Targeted Advertising Cookies might be set through our Sites by our advertising partners. They might be utilized by promoting organizations to construct a profile of your inclinations and show you important commercials on different sites.
  • Social Media Cookies permit you to share data utilizing social media sharing buttons on informal networks like Facebook, LinkedIn, Pinterest, Instagram, or Twitter. This data may then be utilized by the social media network to convey designated publicizing to you.
  • We might join data gathered consequently (as portrayed above) from your cooperation with our Administrations and your movement on third-party sites different information (counting individual data).
  • If you wish to quit permitting specific cookies, you might do as such by changing your program settings so cookies from our Sites can’t be set. Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.

 

We use interest-based promoting

As referenced above, we work with  third-party organizations that help our publicizing and showcasing endeavors, including to serve interest-based ads across the Web; track and classify your movement, interests and device(s) utilized over the long haul on our Sites and on outsider sites and versatile applications. The publicizing organizations and related suppliers assemble this data to make individual profiles, which are imparted to us and empowers us to coordinate those singular client profiles with notices we accept might be generally relevant to a specific client. We may likewise share other data at our carefulness, including data gathered via robotized innovations, which might be involved by third-party for their own promoting, publicizing, and different purposes. Kindly see the “Interest-Based Promoting” part of the “Your choices” area underneath for data on the decisions you have connected with interest-based publicizing.

 

We utilize third-party analytics providers

We use analytics services, including Google analytics, to more readily understand how clients utilize our Sites to work on those innovations and upgrade your experience and collaborations. Assuming that you wish to quit permitting Google to gather examination data, if it’s not too much trouble, visit Google Investigation Quit Program Extra.

 

We might share criticism you give to us

We get excited when clients need to share criticism to us about the items and service they have bought and what we offer. Assuming you present a web-based survey, including in the event that you incorporate a photograph, if it’s not too much trouble, know that this criticism might be freely shared and utilized by us on the Sites without pay or attribution. If it’s not too much trouble, see our Terms for more data.

 

Your choices and legal exposures

  • We perceive that you need decision not just in the items and services we offer yet in addition in how your own data is utilized and shared. We presently offer the accompanying decisions and choices:
  • Seeing your own data. You can get in your possession, email address, charging address, delivering addresses, exchange data (orders, buys, and returns) and email by signing into your record on the Sites. 
  • Refreshing your own data. You can likewise right or update your name, email, charging or delivering addresses by signing into your record on the Sites. You may likewise make a solicitation to refresh your own data by keeping in touch with us at the email or postal street number determined in the “Contact Us” segment.
  • Interest-based Promoting. To deal with your outsider promoting inclinations, your gadget settings might offer you extra security settings while utilizing our Sites; kindly see the gadget settings for subtleties. If it’s not too much trouble, note that regardless of whether you quit getting interest-based promoting, you will in any case get ads, yet they will be more broad in nature.
  • Email Decisions. You can quit showcasing or publicizing messages by following the withdraw cycle remembered for the special email you got. You may likewise demand to quit showcasing or promoting messages by reaching us at support@silverchemistry.com. Kindly remember that you in the event that you quit getting promoting messages, you will in any case get value-based and administration related messages from us, (for example, messages connected with your orders, revision of individual data, secret key reset demands, update messages you have mentioned, updates to our terms and arrangements and other comparable correspondences crucial for your exchanges on the Sites) that might be vital as far as we’re concerned to make the Sites accessible to you or answer your requests.
  • Phone Decisions (calls and messages). You might quit getting instant messages by messaging “Stop” toward the finish of any message you get, or to quit showcasing or publicizing calls, by reaching us through one of the strategies determined in the ” Contact Us” segment underneath and sharing the telephone number that you might want to quit.

 

For our clients living in California

California regulation expects that we give specific revelations, including a description of legal rights, to the people who live in the province of California. In the event that you are a California occupant and a Silver Chemistry client, this section applies in addition to all other applicable rights and information contained in this Policy.

 

As a California occupant, you reserve the option to ask for:

  • Data on third parties. something like once during any 12-month period, that we give you data on the third parties we have imparted your own data to for their own immediate promoting purposes.
  • Erasure of data. You might demand that we erase the individual data that we, or our specialist co-ops, store about you.
  • Additional information requests. No more than twice during any 12-month period, that we provide you with the following information for the 12-month period prior to your request:
  • The classes and the particular bits of your own data we gathered and store about you. If it’s not too much trouble, allude to the “What individual data we gather” segment in this Strategy to comprehend the classes of individual data we might have gathered about you.
  • The classes of sources from which we gathered your own data. If it’s not too much trouble, see the “How we gather individual data” segment in this Strategy to comprehend the sources from which we get individual data.
  • The purpose(s) for which we gathered or “sold” your own data. If it’s not too much trouble, see the “How we utilize individual data” segment in this Approach to comprehend the reasons for which we utilize your own data.
  • The classes of your own data we “sold” and the classifications of outsiders to whom we “sold” your own data.
  • The classes of your own data we revealed for any business reason. If it’s not too much trouble, see the “When we share your own data” segment in this Approach to comprehend what individual data we unveiled and the business reason for doing as such.

 

Extra freedoms of California inhabitants

  • Sale of data. With respect to “deal” of your own data (as referenced above), we need all things considered: we don’t give your own data to different organizations for cash. We do, in any case, share your own data with organizations that help our business, including showcasing and promoting organizations that help our promoting and publicizing endeavors. These organizations are our Specialist co-ops (as that term is characterized under the CCPA).
  • Exercising your rights. In the event that you are a California buyer, you might practice your California security freedoms to demand access, erasure or exposure (as detailed above within this section) by sending us an email at support@silverchemistry.com. You also have the right to designate an authorized agent to make a request on your behalf. Please see the “Identity Verification Requirement” segment  underneath for more data on our interaction for confirming we have gotten a legitimately substantial solicitation.
  • Non-discrimination. Have confidence, Silver chemistry won’t segregate or fight back against you on the off chance that you choose for practice any freedoms under this part of our Strategy. In the event that you would like an approved specialist to present a solicitation for your sake, kindly send us an email at support@silverchemistry.com for guidelines and extra data we want to respond to a request when submitted by an authorized agent.
  • Do-not-track Disclosure. Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the Do Not Track Signal, their browser sends a message to websites requesting that the user not be tracked. Our Websites currently do not respond to “Do Not Track” signals.
  • Identity Verification Requirement. The law expects that we approve the character and legitimate authority related with any private data demand for a California client. Subsequently, we might expect that you find extra ways to approve your identity and legal authority, especially where you make a request through email. If you make a request, we will send a message to the email address you provided in your request and you must follow the instructions in that email for us to verify your request. We will start handling your request whenever you have finished the confirmation cycle.
  • Timing. We will give a reaction to any private data demand inside the time period legally necessary. If we cannot substantively respond to your request in a timely manner, we will notify you and provide the reason for the delay.
  • Circumstances in which we cannot fulfil requests. Under certain circumstances, we may not be able to fulfil your request, such as when doing so would interfere with our regulatory or legal obligations, where we cannot verify your identity, or if your request involves disproportionate cost or effort. In any case, we will answer your request inside a sensible time, as legally necessary, and give a clarification.

 

How we secure individual data

  • We have carried out industry-acknowledged authoritative, physical, and innovation based safety efforts to help safeguard against lost, misuse and alteration of your own data in our control and under our influence. We guarantee that our workers, project workers, and third-parties specialist co-ops who have access to personal information in our systems acknowledge their obligations and commit to safeguarding that information.
  • While we utilize commercially acceptable means to safeguard your own data, no technique for transmission over the Web is 100% secure. As a result, we cannot guarantee the absolute security of your personal information. We emphatically urge you to take steps to help protect the confidentiality and security of your account information (including your personal information), including by:
  • Reviewing your Silver chemistry account periodically and immediately reporting any unexpected or unrecognized activity.
  • Introducing the most recent security updates and anti-virus software on your PC to help prevent malware and infections
  • Utilizing a complex passwords that incorporates at least 7 alpha/numeric and cAsE Touchy characters
  • Not involving a similar password for more than one online account
  • Not sharing your passwords.
  • Passwords safeguarding your PC and cell phone
  • Signing out/logging off the Site whenever you have finished your session or transaction so that your session is closed, especially when using a public computer
  • Please be aware that you may come in contact with websites, or receive emails, or texts that try to lure you into providing personal information with an offer such as a silver chemistry Gift. Silver chemistry doesn’t support or underwrite these offers. On the off chance that you become mindful of any possibly fraudulent action on a site, or in an email or instant message you get, please forward the data to support@silverchemistry.com so we can follow up. See our fraud Alerts page for extra data.

 

Connections to different sites

  • Connections to Different Sites and Services. Our Sites might give links to Internet sites, content, or videos (embedded or direct links) kept up with by third-parties. We are not answerable for the sites, content, or videos available via those links, and we have not reviewed the privacy practices of those third parties. We encourage you to survey the protection practices of any third-party sites you decide to get to access.
  • We may likewise share aggregated or amassed data to our associates, specialists, specialist organizations, colleagues or other outsiders for their advertising or examination utilizes or for some other legitimate reason. This kind of data can’t be utilized to actually recognize you. 
  • You can review the most current version of the privacy policy at any time on this page. We reserve the right to update, change or replace any part of these privacy policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Contact us

If you have any queries concerning this Policy or our privacy practices, please contact us at:

Silver Chemistry Privacy

987 Si Lom, Khwaeng Silom, Bang Rak, Bangkok 10500

support@silverchemistry.com